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Last Updated: 01/20/2020
in Release Notes What's New? We strive to expand our support options to empower partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . 3.1.11 Release NOTE: Customers can upgrade...
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SMS is available for users on 3.1 and higher, excluding premise enterprise customers. The Short Message Service (SMS) feature within Synkato allows end users to collaborate over, route, queue and escalate text messages from internal personnel a...
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NOTE: Customers can upgrade from 3.0.0 to this patch release. Customers still on 2.2.02 or previous versions must first upgrade to 3.0.0 before installing this 3.0.01 patch. Please contact support@keraunouc.com with any questions. ...
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The Voicemail Widget allows you to view and manage voicemail for your account.
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The Recordings Widget allows you to view and manage call recordings for all of your extensions. The list shown within the widget will display all available recordings by the Source, Destination, Date/Time and Duration of a specific call.
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NOTE: All previous major and minor patch releases must be applied before upgrading to 3.1.01. Please contact support@keraunouc.com with any questions. Release Date: 04-04-2019 5pm EST Patch Release 3.1.01 includes a user request...
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The Conference Room Widget allows you to view and manage users in a Conference Room. Any conference room that is built into the Synkato Phone system (Leader-Based or Ad-Hoc) can be displayed within the Conference Room Widget.
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The Parking Lot Widget allows you to view and manage calls that are currently on hold within a parking lot on the Synkato phone system. Calls placed on park by any extension can be viewed by any user within Synkato Presence.
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Last Updated: 04/16/2021
in How-To Videos Chat+ and SMSHow do I use Chat+ in Synkato's platform to collaborate with my team?
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Last Updated: 12/31/2020
in Apps & Integrations This article describes how to utilize the Zoom Integration feature within Synkato for the purposes of screen-sharing and video conferencing. Prerequisites: 1.) You must have the Zoom Integration option configured within your Synkato system (you...