Secure File Transfer Protocol

Secure File Transfer Protocol (SFTP) provides additional security when handling data transmission to offsite storage. This option is ideal for protecting Personally Identifiable Information (PII) as it transmits to 3rd party storage services, and is especially beneficial for those clients with strict data security policies, including healthcare organizations or financial institutions. 

Note: An SFTP Server must be established by a Kerauno Admin before enabling this feature. 

Complete the following steps to enable STFP: 

  1. Work with your IT team to create an SFTP Server. 
  2. Enable SFTP in Kerauno:
  • Read about enabling SFTP for Kerauno Instances (Backup Restores) via Remote Destinations here
  • Read about enabling SFTP for call recordings via Remote Storage here