NOTE: | Customers can upgrade from 3.1.01 to this patch release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing this 3.1.02 patch. Please contact support@keraunouc.com with any questions. |
Release Date: 05-07-2019 5pm EST
Patch Release 3.1.02 provides several feature updates. Interruptions to application or voice services are not expected.
Updated Functionality
- Call Recordings
- System Logs have been updated with additional detail when a recording has been removed.
- Reporting
- Agent Analytics Report now includes individual time stamped line items for all user events:
- SMS
- Alerts have been added when a user unsubscribes to SMS. Message failures also generate an alert:
Bug Fixes
- Core Services
- Resolved an issue where some services were not restarting after an instance reboot.
- System Admin
- SIP Trunk Templates for Kerauno partners have been renamed for privacy reasons:
- System Settings
- Addressed an issue where emails added to Ring Group Alerts within Email & System Alerting were not displayed upon page reloads.
- Two SIP Registration Expiration options (5 minutes and 1 hour) have been added to SIP Settings tab within the Advanced Settings menu. When a phone becomes unregistered, Kerauno will attempt to re-register the phone after the selected timeout:
- Devices
- Added the option for an Administrator to upgrade the Yealink T23 Model firmware from version 83 to 84 to resolve a known firmware bug:
Please contact support@keraunouc.com with any questions.