Release Notes 3.1.02

NOTE:Customers can upgrade from 3.1.01 to this patch release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing this 3.1.02 patch.
Please contact with any questions.

Release Date: 05-07-2019 5pm EST

Patch Release 3.1.02 provides several feature updates. Interruptions to application or voice services are not expected.

Updated Functionality

  • Call Recordings
    • System Logs have been updated with additional detail when a recording has been removed. 
  • Reporting
    • Agent Analytics Report now includes individual time stamped line items for all user events:

  • SMS
    • Alerts have been added when a user unsubscribes to SMS. Message failures also generate an alert:

Bug Fixes

  • Core Services
    • Resolved an issue where some services were not restarting after an instance reboot. 
  • System Admin
    • SIP Trunk Templates for Kerauno partners have been renamed for privacy reasons:

  • System Settings
    • Addressed an issue where emails added to Ring Group Alerts within Email & System Alerting were not displayed upon page reloads.
    • Two SIP Registration Expiration options (5 minutes and 1 hour) have been added to SIP Settings tab within the Advanced Settings menu. When a phone becomes unregistered, Kerauno will attempt to re-register the phone after the selected timeout:

  • Devices
    • Added the option for an Administrator to upgrade the Yealink T23 Model firmware from version 83 to 84 to resolve a known firmware bug:

Please contact with any questions.