Articles
User Getting Started Kit
Using the credentials provided by your employer, log in to Synkato. Complete the following steps to start using Synkato right away. Step 1: Explore Dashboard View & User Panel Familiarize yourself with the Dashboard where the majority of activi...
User Panel
The User Panel is the landing screen after logging in to Synkato and contains an overview of user settings, at a glance call statistics, as well as shortcuts to additional Synkato features.
Voicemail
The voicemail dashboard allows users to customize and manage voicemail without dialing into a physical phone.
Voicemail Quick Reference Guide
Voicemail Access Personal Voicemail (VM) access from primary device: *86 or by selecting the voicemail key on your phone. System VM access: *87 allows you to access any voicemail box on the Synkato system after entering the desired extension n...
My Calls
The Calls dashboard allows a user to view call histories, download recordings and view in-depth call details.
Find Me
Find Me call routing allows a user to forward calls to another extension or mobile phone.
Phonebook
The Phonebook allows users to view all active Synkato extensions.
Fax
The fax panel allows a user to send and receive faxes from within Synkato.
Devices
The Devices dashboard displays all devices, telephone hardware, and extensions assigned to the user connected to Synkato.
Reports
View and download scheduled reports.