This category contains information about Synkato's Bolt Softphone module.
Articles
Integrated Softphone Quick Reference Guide
Machine Requirements Chrome 83+ Laptop / Desktop - Users can access the softphone via mobile browser, but notifications are not functional Enabling the Integrated Softphone on a User Once the Integrated Softphone is enabled on the system, yo...
Whitelisting within Synkato
A Synkato admin can complete the following steps to whitelist an IP address within Synkato. Identify IP Address Navigate to https://www.whatismyip.com/ and copy your IPv4 address. Add New Firewall Rule Next, log in to Synkato...
Registering with 3rd Party Softphone
Introduction A variety of 3rd party Softphone apps can integrate with Synkato. Follow the steps provided below or watch a quick video tutorial of the process. Introduction Users should work with their Synkato admin to provision Softp...