Start Here!

Basic introduction to Synkato and high-level getting started links.

Release Notes

Release Notes documents, release date, and pertinent Knowledge Base document links.

Apps & Integrations

Information topics contained here include: Synkato desktop app and Zoom integration.

Presence Call Manager

Contains information about Synkato Presence.

Chat+ & SMS

This category contains user documentation for Synkato Chat+ and SMS.


This category contains information about Synkato's Bolt Softphone module.


Information topics contained here include: Call Routing, System Administration, System Settings, Users & Devices, Reporting, Workflow Tools and Implementation & Installation.

How-To Videos

This section includes videos demonstrating specific tasks within Kerauno such as Sending a Fax, Managing a Voicemail Inbox, Listening to Voicemail and many others.

System Administrators can also access videos about administrative tasks within Kerauno such as: Adding a New Device, Adding a Ring Group, Adding an External Speed Dial, Applying a Kerauno Update and more.

Help & FAQs

Frequently asked questions (FAQ) listed here. COMING SOON!