Start Here!
Basic introduction to Synkato and high-level getting started links.
Release Notes
Release Notes documents, release date, and pertinent Knowledge Base document links.
Apps & Integrations
Information topics contained here include: Synkato desktop app and Zoom integration.
Presence Call Manager
Contains information about Synkato Presence.
Chat+ & SMS
This category contains user documentation for Synkato Chat+ and SMS.
Softphones
This category contains information about Synkato's Bolt Softphone module.
Administration
Information topics contained here include: Call Routing, System Administration, System Settings, Users & Devices, Reporting, Workflow Tools and Implementation & Installation.
How-To Videos
This section includes videos demonstrating specific tasks within Kerauno such as
Sending a Fax, Managing a Voicemail Inbox, Listening to Voicemail and many others.
System Administrators can also access videos about administrative tasks within Kerauno such as: Adding a New Device, Adding a Ring Group, Adding an External Speed Dial, Applying a Kerauno Update and more.
Help & FAQs
Frequently asked questions (FAQ) listed here. COMING SOON!