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Last Updated: 12/03/2020
Kerauno Release Notes
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Last Updated: 12/31/2020
in User Panel (Dashboard)The User Panel is the landing screen after logging in to Synkato and contains an overview of user settings, at a glance call statistics, as well as shortcuts to additional Synkato features.
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Last Updated: 12/31/2020
Getting started
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Last Updated: 12/31/2020
in Apps & Integrations The Synkato Desktop Application offers power users and administrators concerned with system configuration an alternative to operating in a browser-based experienced. Power users who work in Synkato all day don't have to worry about getting lo...
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Last Updated: 12/31/2020
in User Panel (Dashboard)Find Me call routing allows a user to forward calls to another extension or mobile phone.
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Important Notes: Upgrade Process The 3.0 upgrade is larger than normal by about 6x (280MB). This may impact the time it takes to complete a system upgrade depending on the internet connection to each instance. Those instances currently on ...
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Last Updated: 12/31/2020
FAQ
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Last Updated: 12/31/2020
in Presence Call ManagerThe Action Bar is shown at the top of the screen and allows you to quickly initiate calls, transfer calls, place calls on hold or even create impromptu conference bridges.
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There are different Widgets available in Presence which provide different functionality. Each widget takes up one panel within a dashboard.
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The Users Widget allows you to view Users in the system including Extension State, Call State and Presence. Several buttons appear under each User box allowing specific actions to be performed.