-
Last Updated: 12/31/2020
in User Panel (Dashboard)Find Me call routing allows a user to forward calls to another extension or mobile phone.
-
Last Updated: 12/31/2020
in Presence Call ManagerThe Action Bar is shown at the top of the screen and allows you to quickly initiate calls, transfer calls, place calls on hold or even create impromptu conference bridges.
-
Last Updated: 12/31/2020
in User Panel (Dashboard)The voicemail dashboard allows users to customize and manage voicemail without dialing into a physical phone.
-
Administrators are able to create their own custom dial plan logic to specify which trunk and caller ID are to be utilized when a certain dialing pattern is matched.
-
Important Notes: Upgrade Process The 3.0 upgrade is larger than normal by about 6x (280MB). This may impact the time it takes to complete a system upgrade depending on the internet connection to each instance. Those instances currently on ...
-
Last Updated: 02/19/2021
in Chat+ & SMSThis article briefly describes Short Message Service (SMS), also called text messaging or texting.
-
The Users Widget allows you to view Users in the system including Extension State, Call State and Presence. Several buttons appear under each User box allowing specific actions to be performed.
-
Introduction Each user is provided with a login to reach the Kerauno interface and a primary extension number. The Users menu allows administrators to build, modify, and delete user accounts and extensions. From the Kerauno homepage, click the...
-
There are different Widgets available in Presence which provide different functionality. Each widget takes up one panel within a dashboard.
-
Last Updated: 12/31/2020
in Presence Call ManagerThe Synkato Presence Client Interface allows users to create several dashboards containing Layouts tailored to their needs. Each dashboard can have its own custom Layout and contain Widgets of the user's choosing.