Release Notes 3.1.06

NOTE:Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.06.
Please contact with any questions.

Release Date: 08-27-2019 5pm EST

Maintenance Release 3.1.06 includes a new functionality as well as several bug fixes. Interruptions to application or voice services are not expected.

Updated Functionality

  • Added additional support for all non-standard email addresses. Examples: .info and .global

Bug Fixes


  • Fixed a rare issue where a user could no longer Apply Changes.  

Interaction Routing

  • Fixed an issue where parked call announcements were not properly being delivered to users.

  • Addressed an issue where agents were shown as Ring Group - Available status when switching from Ring Group - Paused to Available. 

Remote Storage

  • Resolved an issue in which some cases remote storage and backup storage alert success and failure emails were not sent. 


  • Fixed an issue where Department Manager users could not use the User Search in the CDR Logs. 

Please contact with any questions.