New Articles

  1. SynkUp Quick Reference Guide

    SynkUp Meetings SynkUp is Synkato's video share feature that allows you to host and join SynkUp video meetings. This offers the ability for screen share and meeting recordings. To get started using this feature, make sure your Synkato instan...
  2. Release Notes 2021.04.1

    2021.04.1 Release Release Dates:  Partner/New Customer Release Availability: Starting April 16th General Release Availability: Starting April 19th New Major Features  Lynk - Softphone Reimagined Brand new softphone mobile a...
  3. API's

    API Documentation API Name  API URL API Description Make Call API http://customername.synkato.io/kerauno/api/v1/makecall/ Start a call through the Platform by sending a source number and a destination number. Reporting A...
  4. Release Notes 2021.02.1

    2021.02.1 Release Release Dates:  Partner/New Customer Release: February 12th  @ 5PM EST General Release: February 19th @ 5PM EST General Improvements Major Faxing Users on hosted systems are now able to send a fax via...
  5. Release Notes 2020.12.1

    2020.12.1 Release WARNING: Performing this upgrade results in a brief interruption of service. Therefore, we recommend upgrading after business hours when call volume is the lowest. Please confirm that all calls have been completed prior to in...
  6. Release Notes 2020.10.1

    2020.10.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.10.1. Please contact support@keraunouc.com with any questions...
  7. Release Notes 2020.08.1

    2020.08.1 Release NOTE: A new desktop application version is available. Desktop Version 2020.08.1 is required for the new Softphone to function within the application. Please contact support@keraunouc.com with any questions. ...
  8. Lynk Softphone Quick Reference Guide

    Machine Requirements Synkato Desktop Application only for the Lynk Desktop Application Enabling the Integrated Softphone on a User Once the Lynk Softphone is enabled on the system, you can enable the Lynk Softphone on Users.  The option ...
  9. Release Notes 2020.06.1

    2020.06.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.06.1. Please contact support@keraunouc.com with any questions. ...
  10. e911 and Device Addresses

    Device Addresses As of version 2020.04.1, a new field is available for all device configurations called "Device Addresses". This field is particular important for emergency dialing, and is a part of upcoming regulations regarding VoIP an...