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Created On: 05/27/2020
in Release Notes 2020.06.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.06.1. Please contact support@keraunouc.com with any questions. ...
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Device Addresses As of version 2020.04.1, a new field is available for all device configurations called "Device Addresses". This field is particular important for emergency dialing, and is a part of upcoming regulations regarding VoIP and e911 ser...
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Secure SIP and SRTP In version 2020.04.1, both Secure SIP (via TLS) and SRTP have been introduced for both Yealink and Polycom brand handsets. Both technologies add an additional layer of security and encryption to voice traffic traversing a custom...
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Created On: 05/04/2020
in Release Notes 2020.04.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.04.1. Please contact support@keraunouc.com with any questions. ...
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Created On: 04/03/2020
in Chat+ & SMS Chat+ Mobile offers the same benefits of Kerauno’s desktop Chat+ from a mobile device. Download Chat+ Mobile Download Kerauno’s Chat+ Mobile application from the Apple App Store or Google Play Store. Open the application on your device once Cha...
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Created On: 04/01/2020
in Chat+ & SMS Chat+ is Synkato's web chat, collaboration, and file sharing platform allowing users to communicate in real time. Chat+ benefits include: Streamlined project collaboration Reduced email clutter (Chat+ is proven to have reduced emails by as m...
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Created On: 03/27/2020
in Softphones Bolt Download Bolt Mobile Application Download the Bolt Mobile application from the Apple App Store or the Google Play Store . Open the application on your device once the Bolt Mobile is installed. Log In Login credentials were communicated in the...
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Created On: 03/27/2020
in Softphones Bolt Once you've mastered Bolt using Synkato's Bolt Desktop Quick Reference Guide , you may be interested in further customizing your Bolt desktop experience. Open Bolt and select Preferences under the Softphone menu. Alerts & Sounds A variety of...
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Created On: 03/27/2020
in Softphones Bolt Download Bolt Desktop Application Access Synkato UCaaS and click the Download Desktop Apps button in the User Panel. Click the corresponding Bolt download link for your operating system. Log In Work with your Synkato Administrator to secure t...
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Created On: 03/19/2020
in Softphones Introduction A variety of 3rd party Softphone apps can integrate with Synkato. Follow the steps provided below or watch a quick video tutorial of the process. Introduction Users should work with their Synkato admin to provision Softphone. It...