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Archived Kerauno 1.3.06 Release Notes
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Last Updated: 12/17/2020
in User Panel (Dashboard) Using the credentials provided by your employer, log in to Synkato. Complete the following steps to start using Synkato right away. Step 1: Explore Dashboard View & User Panel Familiarize yourself with the Dashboard where the majority of activi...
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Last Updated: 04/16/2019
in How-To Videos VoicemailHow to change Voicemail Greeting
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The Ring Group Widget allows a user to view and manage agents and call activity within a ring group. The widget provides a real-time view of what agents are available to answer calls, how many calls are active and how many callers are on hold (queued) waiting for their calls to be answered.
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Building and managing SMS Flows.
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Release Date: 07/11/2018 New Functionality Dial Plans Added functionality to add randomized PINs to Near Domestic and International Dial Plans at the end of system installation. Users Added the ability to include Bolt...
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Last Updated: 12/31/2020
in Chat+ & SMS Synkato's Zoom Integration allows a user with a Zoom Pro, Zoom Business or Zoom Enterprise account to easily initiate Video Conferences, Screen Shares and Webinars from within the Synkato platform. This integration directly integrates Synkato with Z...
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Last Updated: 12/31/2020
in User Panel (Dashboard)The Devices dashboard displays all devices, telephone hardware, and extensions assigned to the user connected to Synkato.
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The CRM widget allows users to open specified URLs based on incoming call activity. This widget is useful if you wish to open web-based CRM or other records based on incoming call information. Although this widget is called the CRM widget it can be used to open any type of web page. Any web pages launched through this widget will open in the default browser on the computer.
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Release Notes 2.2.0