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Widgets

Last Updated: 12/31/2020 in Presence Call Manager Presence Widgets

There are different Widgets available in Presence that provide different functionality. Each widget takes up one panel within a dashboard.
Presence Quick Reference

Last Updated: 05/25/2018 in Presence Call Manager

Kerauno Presence Quick Reference
Send a Fax

Last Updated: 04/16/2021 in How-To Videos Faxing

How do I send a fax through Synkato?
Phonebook

Last Updated: 12/31/2020 in User Panel (Dashboard)

The Phonebook allows users to view all active Synkato extensions.
Presence Status

Last Updated: 12/31/2020 in Presence Call Manager

The top section of the User Menu lists all pre-defined status settings for the user and an option to set custom statuses.
Release Notes 3.1.00

Last Updated: 10/01/2019 in Release Notes Archived Release Notes

NOTE: All previously released patches must be applied before upgrading to 3.1.00. Those instances currently on 2.2.0 or greater can upgrade directly to 3.0.0. Please contact support@keraunouc.com with any questions. Release Date...
Registering Phones

Last Updated: 01/02/2020 in Administration Users and Devices Devices

If the phones were not registered during the initial installer/turn-up process, please follow these instructions to configure the phones to work with Kerauno.
Release Notes 2.1.00

Last Updated: 03/05/2019 in Release Notes Archived Release Notes

Archived Kerauno 2.1.0 Release Notes
Upgrading the Desktop Application

Last Updated: 12/31/2020 in Apps & Integrations

There are 2 different paths to install or upgrade your desktop application: The first one allows you to upgrade from within your current app. If there is an upgrade available, you should see "Download Desktop Apps" button available in your user pa...
User Getting Started Kit

Last Updated: 12/17/2020 in User Panel (Dashboard)

Using the credentials provided by your employer, log in to Synkato. Complete the following steps to start using Synkato right away. Step 1: Explore Dashboard View & User Panel Familiarize yourself with the Dashboard where the majority of activi...