Popular Articles | Page 3 | Synkato Knowledge Base

Widgets

Last Updated: 12/31/2020 in Presence Call Manager Presence Widgets

There are different Widgets available in Presence that provide different functionality. Each widget takes up one panel within a dashboard.
Presence Quick Reference

Last Updated: 05/25/2018 in Presence Call Manager

Kerauno Presence Quick Reference
Phonebook

Last Updated: 12/31/2020 in User Panel (Dashboard)

The Phonebook allows users to view all active Synkato extensions.
Presence Status

Last Updated: 12/31/2020 in Presence Call Manager

The top section of the User Menu lists all pre-defined status settings for the user and an option to set custom statuses.
Send a Fax

Last Updated: 04/16/2021 in How-To Videos Faxing

How do I send a fax through Synkato?
Release Notes 3.1.00

Last Updated: 10/01/2019 in Release Notes Archived Release Notes

NOTE: All previously released patches must be applied before upgrading to 3.1.00. Those instances currently on 2.2.0 or greater can upgrade directly to 3.0.0. Please contact support@keraunouc.com with any questions. Release Date...
Registering Phones

Last Updated: 01/02/2020 in Administration Users and Devices Devices

If the phones were not registered during the initial installer/turn-up process, please follow these instructions to configure the phones to work with Kerauno.
Release Notes 2.1.00

Last Updated: 03/05/2019 in Release Notes Archived Release Notes

Archived Kerauno 2.1.0 Release Notes
Call Recordings

Last Updated: 02/05/2020 in Reporting

The Call Recordings menu allows administrators or call center managers to listen to and download recorded calls.
Upgrading the Desktop Application

Last Updated: 12/31/2020 in Apps & Integrations

There are 2 different paths to install or upgrade your desktop application: The first one allows you to upgrade from within your current app. If there is an upgrade available, you should see "Download Desktop Apps" button available in your user pa...