Popular Articles

  1. Devices

    The Devices menu contains all relevant information about the devices connected to Kerauno. This includes information about the MAC Address of the device, the manufacturer and model of the device, the assigned user and extension, registration status, and IP address of the phone are displayed. This menu is also used to modify configurable keys on specific phone models. The option is also available to reboot one specific phone or reboot all phones configured to Kerauno.
  2. Lynk Softphone Quick Reference Guide

    Machine Requirements Synkato Desktop Application only for the Lynk Desktop Application Enabling the Integrated Softphone on a User Once the Lynk Softphone is enabled on the system, you can enable the Lynk Softphone on Users.  The option to en...
  3. Release Notes 2.1.02

    Archived Kerauno 2.1.02 Release Notes
  4. Release Notes 2.1.01

    Archived Kerauno 2.1.01 Release Notes
  5. Call Flow Tools

    The Create Workflow Wizard utilizes a simple drag and drop interface that allows administrators to easily configure routing destinations.
  6. Release Notes 2.1.03

    NOTE: 2.1.03 is a special patch release that is intended to better align all customers with a consistent code base. This release is required to continue adopting new functionality. Going forward, Kerauno will consolidate releases to be more ...
  7. Quick References

    Quick references for the Kerauno User Panel, Kerauno Presence and various phones.
  8. Compliance

    Overview Our UCaaS product is tested annually for security and vulnerability by Pondurance , a global security and threat mitigation company.  In addition, Synkato is fully compliant in the following: FISMA The Federal Information Security Ma...
  9. Network & Firewall - INSTALLERS

    The Network and Firewall section controls all aspects of networking on Kerauno.
  10. Bolt Desktop Application Quick Reference Guide

    Download Bolt Desktop Application Access Synkato UCaaS and click the Download Desktop Apps button in the User Panel. Click the corresponding Bolt download link for your operating system.  Log In Work with your Synkato Administrator to secure t...