Popular Articles

  1. Zoom Integration User Guide

    This article describes how to utilize the Zoom Integration feature within Synkato for the purposes of screen-sharing and video conferencing. Prerequisites: 1.) You must have the Zoom Integration option configured within your Synkato system (you...
  2. Quick References

    Quick references for the Kerauno User Panel, Kerauno Presence and various phones.
  3. Release Notes 2.1.01

    Archived Kerauno 2.1.01 Release Notes
  4.  Chat+ Overview

    How do I use Chat+ in Synkato's platform to collaborate with my team?
  5. Release Notes 2.1.03

    NOTE: 2.1.03 is a special patch release that is intended to better align all customers with a consistent code base. This release is required to continue adopting new functionality. Going forward, Kerauno will consolidate releases to be more ...
  6. Bolt Desktop Application Quick Reference Guide

    Download Bolt Desktop Application Access Synkato UCaaS and click the Download Desktop Apps button in the User Panel. Click the corresponding Bolt download link for your operating system.  Log In Work with your Synkato Administrator to secure t...
  7. Network & Firewall - INSTALLERS

    The Network and Firewall section controls all aspects of networking on Kerauno.
  8. Add New/Modify/Delete Existing Numbers

    The Number Manager is where all telephone numbers that are pointing to Kerauno must be built and provisioned. Any Telephone Number that needs to make inbound and outbound calls must be built in the Number Manager.
  9. IVRs

    An IVR is an Interactive Virtual Receptionist that route callers to their desired destination.
  10. Release Notes 2.1.00 Video

    Archived Kerauno 2.1.00 Release Notes