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Last Updated: 12/15/2020
Overview Our UCaaS product is tested annually for security and vulnerability by Pondurance , a global security and threat mitigation company. In addition, Synkato is fully compliant in the following: FISMA The Federal Information Security Ma...
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Release Date: 10/01/2018 Release 2.2.02 centers around Wallboard functionality and also includes updates and bug fixes for User Interface, SMS Beta, Wallboards, Bulk Importer, Call Analytics, CDR Logs, Presence, Remote Storage, Reporting, an...
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How to Add an External Speed Dial
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The Permissions menu configures portal permissions for any users logging into the Kerauno web portal. By setting up and assigning users to permissions groups, the System Administrator will be able to control which menus, sub menus, and settings users have access to.
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Last Updated: 12/31/2020
in User Panel (Dashboard)View and download scheduled reports.
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Last Updated: 04/16/2021
in Softphones Machine Requirements Synkato Desktop Application only for the Lynk Desktop Application Enabling the Integrated Softphone on a User Once the Lynk Softphone is enabled on the system, you can enable the Lynk Softphone on Users. The option to en...
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Release Date: 09/10/2018 Please be aware that 2.2.01 is a patch release to address some issues introduced in the 2.2 release. New Functionality Bulk Import Added functionality that sets Bolt as the primary device when Bolt is enab...
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The Create Workflow Wizard utilizes a simple drag and drop interface that allows administrators to easily configure routing destinations.
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Kerauno licenses control the number and type of users who can access the application.
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Last Updated: 12/31/2020
in Softphones Bolt Once you've mastered Bolt using Synkato's Bolt Desktop Quick Reference Guide , you may be interested in further customizing your Bolt desktop experience. Open Bolt and select Preferences under the Softphone menu. Alerts & Sounds A variety of...