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Last Updated: 12/15/2020
Overview Our UCaaS product is tested annually for security and vulnerability by Pondurance , a global security and threat mitigation company. In addition, Synkato is fully compliant in the following: FISMA The Federal Information Security Ma...
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An IVR is an Interactive Virtual Receptionist that route callers to their desired destination.
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Archived Kerauno 2.1.00 Release Notes
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How to Add an External Speed Dial
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Release Date: 10/01/2018 Release 2.2.02 centers around Wallboard functionality and also includes updates and bug fixes for User Interface, SMS Beta, Wallboards, Bulk Importer, Call Analytics, CDR Logs, Presence, Remote Storage, Reporting, an...
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Last Updated: 04/16/2021
in How-To Videos VoicemailHow to Change Voicemail PIN
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The Permissions menu configures portal permissions for any users logging into the Kerauno web portal. By setting up and assigning users to permissions groups, the System Administrator will be able to control which menus, sub menus, and settings users have access to.
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Last Updated: 12/31/2020
in User Panel (Dashboard)View and download scheduled reports.
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Release Date: 09/10/2018 Please be aware that 2.2.01 is a patch release to address some issues introduced in the 2.2 release. New Functionality Bulk Import Added functionality that sets Bolt as the primary device when Bolt is enab...
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Last Updated: 12/31/2020
in Softphones Bolt Once you've mastered Bolt using Synkato's Bolt Desktop Quick Reference Guide , you may be interested in further customizing your Bolt desktop experience. Open Bolt and select Preferences under the Softphone menu. Alerts & Sounds A variety of...