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The Number Manager is where all telephone numbers that are pointing to Kerauno must be built and provisioned. Any Telephone Number that needs to make inbound and outbound calls must be built in the Number Manager.
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An IVR is an Interactive Virtual Receptionist that route callers to their desired destination.
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The Permissions menu configures portal permissions for any users logging into the Kerauno web portal. By setting up and assigning users to permissions groups, the System Administrator will be able to control which menus, sub menus, and settings users have access to.
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Release Date: 10/01/2018 Release 2.2.02 centers around Wallboard functionality and also includes updates and bug fixes for User Interface, SMS Beta, Wallboards, Bulk Importer, Call Analytics, CDR Logs, Presence, Remote Storage, Reporting, an...
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Archived Kerauno 2.1.00 Release Notes
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How to Add an External Speed Dial
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Last Updated: 12/31/2020
in User Panel (Dashboard)View and download scheduled reports.
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Last Updated: 04/16/2021
in How-To Videos VoicemailHow to Change Voicemail PIN
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Release Date: 09/10/2018 Please be aware that 2.2.01 is a patch release to address some issues introduced in the 2.2 release. New Functionality Bulk Import Added functionality that sets Bolt as the primary device when Bolt is enab...
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Last Updated: 12/31/2020
in Softphones Bolt Once you've mastered Bolt using Synkato's Bolt Desktop Quick Reference Guide , you may be interested in further customizing your Bolt desktop experience. Open Bolt and select Preferences under the Softphone menu. Alerts & Sounds A variety of...