New Articles

  1. Recordings Widget

    The Recordings Widget allows you to view and manage call recordings for all of your extensions. The list shown within the widget will display all available recordings by the Source, Destination, Date/Time and Duration of a specific call.
  2. Voicemail Widget

    The Voicemail Widget allows you to view and manage voicemail for your account.
  3. Users Widget

    The Users Widget allows you to view Users in the system including Extension State, Call State and Presence. Several buttons appear under each User box allowing specific actions to be performed.
  4. Available Widgets

    There are different Widgets available in Presence which provide different functionality. Each widget takes up one panel within a dashboard.
  5. Widgets

    There are different Widgets available in Presence that provide different functionality. Each widget takes up one panel within a dashboard.
  6. Dashboard Layout

    The layout of a dashboard can be modified to better fit your needs by horizontally and/or vertically splitting existing panels in the layout or removing panels completely from the layout.
  7. Dashboards

    The Synkato Presence Client Interface allows users to create several dashboards containing Layouts tailored to their needs. Each dashboard can have its own custom Layout and contain Widgets of the user's choosing.
  8. Presence Quick Reference

    Kerauno Presence Quick Reference
  9. Reports

    View and download scheduled reports.
  10. Phonebook

    The Phonebook allows users to view all active Synkato extensions.