-
Created On: 10/09/2017
in User Panel (Dashboard) The Devices dashboard displays all devices, telephone hardware, and extensions assigned to the user connected to Synkato.
-
Created On: 10/06/2017
in User Panel (Dashboard) The User Panel is the landing screen after logging in to Synkato and contains an overview of user settings, at a glance call statistics, as well as shortcuts to additional Synkato features.
-
Created On: 10/06/2017
in User Panel (Dashboard) Find Me call routing allows a user to forward calls to another extension or mobile phone.
-
Created On: 10/06/2017
in User Panel (Dashboard) The fax panel allows a user to send and receive faxes from within Synkato.
-
Created On: 10/06/2017
in Presence Call Manager Synkato Presence is an enterprise call management software tool that interfaces directly with the Synkato phone system. Presence allows users to interact with the phone system in real time to transfer, hold, and view calls that are going on throughout the phone system.
-
Created On: 10/06/2017
in User Panel (Dashboard) The Calls dashboard allows a user to view call histories, download recordings and view in-depth call details.
-
Created On: 10/05/2017
in User Panel (Dashboard) The voicemail dashboard allows users to customize and manage voicemail without dialing into a physical phone.
-
The Permissions menu configures portal permissions for any users logging into the Kerauno web portal. By setting up and assigning users to permissions groups, the System Administrator will be able to control which menus, sub menus, and settings users have access to.
-
Paging zones allow system administrators to target pages to specific areas in an organization.
-
A Generic Voicemail box is a voicemail that is not tied to one specific user. Some common examples a generic voicemail use include: “After Hours” voicemails when the business is closed, departmental voicemails, or as a failover destination during long hold times.