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161. Generic Faxes

     Created On: 10/02/2017 in Administration Users and Devices
     A Generic Fax is an extension on the phone system that is not tied to one particular user. Some examples of where a generic fax would be used include a departmental fax, a company-wide fax that is sent to an administrative assistant, or any other fax number not tied to one specific person.

162. Generic Extensions

     Created On: 10/02/2017 in Administration Users and Devices
     A Generic Extension is an extension on the phone system that is not tied to one specific user. Break room phones, conference room phones, or any phone that is located in a public area are examples of where a generic extension is used. Generic Extensions do not have a voicemail box or access into the Kerauno User Panel.

163. Registering Phones

     Created On: 10/02/2017 in Administration Users and Devices Devices
     If the phones were not registered during the initial installer/turn-up process, please follow these instructions to configure the phones to work with Kerauno.

164. Device Logs

     Created On: 10/02/2017 in Administration Users and Devices Devices
     A list of device status changes is displayed every 15 minutes on the Device Logs tab.

165. Delete Existing Department

     Created On: 10/01/2017 in Administration Users and Devices Departments
     The Departments menu allows the System Administrator to create departments within the Kerauno system. Departments are used to mimic a typical business structure, where a group of employees are considered a department and that department is assigned a manager.

166. Create a New Department

     Created On: 09/29/2017 in Administration Users and Devices Departments
     The Departments menu allows the System Administrator to create departments within the Kerauno system. Departments are used to mimic a typical business structure, where a group of employees are considered a department and that department is assigned a manager.

167. Devices

     Created On: 09/29/2017 in Administration Users and Devices Devices
     The Devices menu contains all relevant information about the devices connected to Kerauno. This includes information about the MAC Address of the device, the manufacturer and model of the device, the assigned user and extension, registration status, and IP address of the phone are displayed. This menu is also used to modify configurable keys on specific phone models. The option is also available to reboot one specific phone or reboot all phones configured to Kerauno.

168. Users Overview

     Created On: 09/29/2017 in Administration Users and Devices
     The Users menu allows administrators to build, modify, and delete user extensions on Kerauno. All changes to both user accounts and extensions are made through this menu.

169. Departments Overview

     Created On: 09/29/2017 in Administration Users and Devices Departments
     The Departments menu allows the System Administrator to create departments within the Kerauno system. Departments are used to mimic a typical business structure, where a group of employees are considered a department and that department is assigned a manager.

170. System Services/System Maintenance

     Created On: 09/29/2017 in Administration System Settings
     This article describes the various system services and maintenance functionality available to system administrators.

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