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The Conference Rooms sidebar allows the System Administrator to build and manage Ad-Hoc and Leader-Based conference rooms.
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Last Updated: 11/22/2019
in Administration System Settings From the main menu, navigate to System Admin > Network & Firewall . General users can view and manage Time Settings and Firewall Rules. Installers can manage additional options including Interface Routing and HTTPS . Main Menu: Time Sett...
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Last Updated: 11/22/2019
in Release Notes What's New? We strive to expand our support options to empower partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . 3.1.09 Maintenance Release NOTE: Customers...
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What's New? We strive to expand support options to empower our partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . 3.1.08 Maintenance Release NOTE: Customers...
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As part of the 3.1.08 Kerauno update, a Business license type has been added. This license is ideal for partners that require physical or softphone services only, not the Kerauno UI. Business Users cannot log into Kerauno, but have full access to ma...
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NOTE: All previously released patches must be applied before upgrading to 3.1.00. Those instances currently on 2.2.0 or greater can upgrade directly to 3.0.0. Please contact support@keraunouc.com with any questions. Release Date...
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NOTE: All previous major and minor patch releases must be applied before upgrading to 3.1.01. Please contact support@keraunouc.com with any questions. Release Date: 04-04-2019 5pm EST Patch Release 3.1.01 includes a user request...
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Release Date: 10/01/2018 Release 2.2.02 centers around Wallboard functionality and also includes updates and bug fixes for User Interface, SMS Beta, Wallboards, Bulk Importer, Call Analytics, CDR Logs, Presence, Remote Storage, Reporting, an...
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NOTE: Customers can upgrade from 3.0.0 to this patch release. Customers still on 2.2.02 or previous versions must first upgrade to 3.0.0 before installing this 3.0.01 patch. Please contact support@keraunouc.com with any questions. ...
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Last Updated: 07/22/2019
in Administration System Settings Secure File Transfer Protocol (SFTP) provides additional security when handling data transmission to offsite storage. This option is ideal for protecting Personally Identifiable Information (PII) as it transmits to 3rd party storage services, ...