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Release Notes 3.1.03

Last Updated: 07/22/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.03. Please contact support@keraunouc.com with any questions. Re...
Release Notes 3.1.04

Last Updated: 07/22/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.04. Please contact support@keraunouc.com with any questions. Re...
Salesforce Integration

Last Updated: 05/02/2019 in Administration Workflow Tools
Release Notes 3.1.02

Last Updated: 05/02/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this patch release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing this 3.1.02 patch. Please contact support@keraunouc.com with any questions. ...
Feature Codes

Last Updated: 04/24/2019 in Administration System Administration

The Feature Codes menu shows all feature codes, speed dials, and ring groups that are currently built into Kerauno.
Add a Time Filter to a Call Flow

Last Updated: 04/16/2019 in How-To Videos Administration Videos Interaction Routing Videos

How to Add a Time Filter to a Call Flow
Upload a Recorded Announcement

Last Updated: 04/16/2019 in How-To Videos Administration Videos Announcements

How to Upload a Recorded Announcement
Add an Announcement

Last Updated: 04/16/2019 in How-To Videos Administration Videos Announcements

How to Add an Announcement
Add a Ring Group

Last Updated: 04/16/2019 in How-To Videos Administration Videos

How to Add a Ring Group
Add a Number to Blacklist

Last Updated: 04/16/2019 in How-To Videos Administration Videos

How to Add a Number to Blacklist