Updated Articles

  1. Modify New User Welcome Email

    The New User Welcome Email function automatically sends an email to new users informing them of their access. This email can be easily modified to better reflect individual company identity.
  2. Chat+ System Settings

    The system adminstrator can easily control the settings for Chat+, such as who can create public channels, who can create private channels, etc.
  3. Minimum requirements for Kerauno Desktop App

    The following are the minimum requirements for running the Kerauno Desktop app, including the use of Presence. Supported Desktop Operating Systems: Windows 7/10 MAC OS version 10.11, 10.12, 10.13, 10.14 Supported Browsers: Chrome (version 64...
  4. Voicemail Blasting

    The Voicemail Blasting feature allows administrators to broadcast voicemail messages to large groups of users all at one time. Coupled with the Voicemail to Email feature, voicemail broadcasting can be a quick, easy, and powerful way to get a voice message communicated to many different users.
  5. Trunks

    The Trunks menu displays all information about the trunks configured for use with Kerauno. This list displays trunks currently being used as well as information about each specific trunk.
  6. System Recordings (Announcements)

    An announcement is simply an informational message that plays to a caller.
  7. System Connector

    The Kerauno System Connector creates links between multiple Kerauno systems or other PBX solutions.
  8. Add New/Modify/Delete Existing Numbers

    The Number Manager is where all telephone numbers that are pointing to Kerauno must be built and provisioned. Any Telephone Number that needs to make inbound and outbound calls must be built in the Number Manager.
  9. Number Manager Overview

    The Number Manager is where all telephone numbers that are pointing to Kerauno must be built and provisioned. Any Telephone Number that needs to make inbound and outbound calls must be built in the Number Manager.
  10. Music on Hold Ordering

    Administrators have the ability to determine the order the Music on Hold tracks play in any specific playlist.