Updated Articles

  1. System Health

    The System Health menus display all relevant information about the current status of the Kerauno server and also gives administrators access to maintenance and system log information.
  2. Remote Destinations

    A remote destination allows the System Administrator to push backups from the Kerauno server to another location, such as a dedicated backup server, remote hard drive, or cloud storage service. Remote Destinations allow the System Administrator to retain more than the seven daily backups stored locally.
  3. Available Updates

    Access and install the latest Kerauno version.
  4. Network Address Translation (NAT) Settings

    This Network Address Translation (NAT) information applies only to Premise.
  5. Network & Firewall - INSTALLERS

    The Network and Firewall section controls all aspects of networking on Kerauno.
  6. Licensing

    Kerauno licenses control the number and type of users who can access the application.
  7. Ring Group Alerts

    Ring Group Alerts are ideal for managers and Call Center owners and provide interval-based analytics. These reports are routed via email and can be sent to any email address, even outside your organization.  To establish threshold alerts based on t...
  8. Alerts

    From the main menu, navigate to System Settings > Backup/Restore > Alerts  tab. Use this tab to receive notifications for successful and/or failed backups. Mark the Enable checkbox for each selection and enter the email address to receive the no...
  9. Actions

    The Restore menu allows administrators to restore Kerauno to a previous state from a backup file. Administrators may restore using a backup file that is on the local hard drive of the Kerauno server, or they may upload a new tar.gz file pulled from a remote destination.
  10. Backup/Restore General

    The Backup and Restore menus contain all relevant options for data backups of call detail records, voicemail messages, and configuration settings. In Kerauno, backups are a full image of the existing data on the server hard drive, meaning all settings, call detail records, configuration settings, extension data, and voicemails are saved to the generated system backups.