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Last Updated: 04/12/2021
in Release Notes 2021.02.1 Release Release Dates: Partner/New Customer Release: February 12th @ 5PM EST General Release: February 19th @ 5PM EST General Improvements Major Faxing Users on hosted systems are now able to send a fax via email - p...
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Device Addresses As of version 2020.04.1, a new field is available for all device configurations called "Device Addresses". This field is particular important for emergency dialing, and is a part of upcoming regulations regarding VoIP and e911 ser...
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The Users menu allows administrators to build, modify, and delete user extensions on Kerauno. All changes to both user accounts and extensions are made through this menu.
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Last Updated: 02/04/2021
in Release Notes 2020.12.1 Release WARNING: Performing this upgrade results in a brief interruption of service. Therefore, we recommend upgrading after business hours when call volume is the lowest. Please confirm that all calls have been completed prior to in...
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Administrative and Installer level users have the ability to access other users' voicemail boxes. This is helpful when an employee is out for an extended time or leaves the company.
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Last Updated: 10/09/2020
in Release Notes 2020.10.1 Release NOTE: Customers can upgrade from 3.1.01 to this release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 2020.10.1. Please contact support@keraunouc.com with any questions...
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Last Updated: 04/16/2021
in SynkUp Meetings SynkUp Meetings SynkUp is Synkato's video share feature that allows you to host and join SynkUp video meetings. This offers the ability for screen share and meeting recordings. To get started using this feature, make sure your Synkato instance i...
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Last Updated: 11/03/2017
in Apps & Integrations
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Last Updated: 03/01/2021
in Administration Workflow Tools API Documentation API Name API URL API Description Make Call API http://customername.synkato.io/kerauno/api/v1/makecall/ Start a call through the Platform by sending a source number and a destination number. Reporting API h...