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Information regarding desktop operating systems and web browsers supported by Kerauno.
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The Voicemail Blasting feature allows administrators to broadcast voicemail messages to large groups of users all at one time. Coupled with the Voicemail to Email feature, voicemail broadcasting can be a quick, easy, and powerful way to get a voice message communicated to many different users.
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Last Updated: 02/06/2020
in ReportingWallboards allow call center managers to display real-time call center statistics based on selected criteria. Wallboards are commonly used as a dashboard to inform managers and agents of real-time call data.
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Paging zones allow system administrators to target pages to specific areas in an organization.
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Music on Hold Overview Add New Music on Hold Playlist Edit Existing Playlist Music on Hold Ordering ...
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What's New? We strive to expand support options to empower our partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . 3.1.08 Maintenance Release NOTE: Customers...
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Last Updated: 01/16/2019
in How-To Videos GeneralWhat does the phonebook do
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The Music on Hold menu is where System Administrators can upload customized music/announcements and also manage exactly what callers are hearing while on hold.
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Last Updated: 05/02/2019
in Administration Workflow Tools
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The Conference Rooms sidebar allows the System Administrator to build and manage Ad-Hoc and Leader-Based conference rooms.