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Information regarding desktop operating systems and web browsers supported by Kerauno.
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Dial Plans control how the phone systems routes outbound traffic over the trunks connected to Kerauno. A dial plan works by detecting the length and type of the number dialed (for example 7-digit, 10-digit, international dialing etc.). Kerauno the...
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Paging zones allow system administrators to target pages to specific areas in an organization.
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Last Updated: 04/15/2021
in How-To Videos GeneralHow do I enable Do Not Disturb so my presence is unavailable?
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What's New? We strive to expand support options to empower our partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . 3.1.08 Maintenance Release NOTE: Customers...
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The Music on Hold menu is where System Administrators can upload customized music/announcements and also manage exactly what callers are hearing while on hold.
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Last Updated: 01/16/2019
in How-To Videos GeneralWhat does the phonebook do
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The Number Manager is where all telephone numbers that are pointing to Kerauno must be built and provisioned. Any Telephone Number that needs to make inbound and outbound calls must be built in the Number Manager.
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Music on Hold Overview Add New Music on Hold Playlist Edit Existing Playlist Music on Hold Ordering ...
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The Conference Rooms sidebar allows the System Administrator to build and manage Ad-Hoc and Leader-Based conference rooms.