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3.1.08 Business License Type

Created On: 10/07/2019 in Release Notes Archived Release Notes

As part of the 3.1.08 Kerauno update, a Business license type has been added. This license is ideal for partners that require physical or softphone services only, not the Kerauno UI. Business Users cannot log into Kerauno, but have full access to ma...
User Getting Started Kit

Created On: 10/01/2019 in User Panel (Dashboard)

Using the credentials provided by your employer, log in to Synkato. Complete the following steps to start using Synkato right away. Step 1: Explore Dashboard View & User Panel Familiarize yourself with the Dashboard where the majority of activi...
Release Notes 3.1.08

Created On: 09/26/2019 in Release Notes Archived Release Notes

What's New? We strive to expand support options to empower our partners with the most modern communication experience. Be sure to review our recently added or updated Knowledge Base articles . 3.1.08 Maintenance Release NOTE: Customers...
Compliance

Created On: 09/11/2019

Overview Our UCaaS product is tested annually for security and vulnerability by Pondurance , a global security and threat mitigation company. In addition, Synkato is fully compliant in the following: FISMA The Federal Information Security Ma...
Release Notes 3.1.07

Created On: 09/04/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.07. Please contact support@keraunouc.com with any questions. Re...
Release Notes 3.1.06

Created On: 08/15/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.06. Please contact support@keraunouc.com with any questions. Re...
Secure File Transfer Protocol

Created On: 07/22/2019 in Administration System Settings

Secure File Transfer Protocol (SFTP) provides additional security when handling data transmission to offsite storage. This option is ideal for protecting Personally Identifiable Information (PII) as it transmits to 3rd party storage services, ...
Release Notes 3.1.05

Created On: 07/15/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.05. Please contact support@keraunouc.com with any questions. Re...
Release Notes 3.1.04

Created On: 07/09/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.04. Please contact support@keraunouc.com with any questions. Re...
Release Notes 3.1.03

Created On: 05/24/2019 in Release Notes Archived Release Notes

NOTE: Customers can upgrade from 3.1.01 to this maintenance release. Customers still on 2.2.02 or previous versions must first upgrade to 3.1.01 before installing 3.1.03. Please contact support@keraunouc.com with any questions. Re...