Updated Articles

  1. Release Notes 3.0.0

    Last Updated: 02/18/2019 in Release Notes Archived Release Notes
    Important Notes: Upgrade Process The 3.0 upgrade is larger than normal by about 6x (280MB). This may impact the time it takes to complete a system upgrade depending on the internet connection to each instance. Those instances currently on ...

  2. Users Overview

    Last Updated: 01/25/2019 in Administration Users and Devices
    The Users menu allows administrators to build, modify, and delete user extensions on Kerauno. All changes to both user accounts and extensions are made through this menu.

  3. Access User Voicemail Box

    Last Updated: 01/25/2019 in Administration Users and Devices
    Administrative and Installer level users have the ability to access other users' voicemail boxes. This is helpful when an employee is out for an extended time or leaves the company.

  4.  Phonebook Overview

    Last Updated: 01/16/2019 in How-To Videos General
    What does the phonebook do

  5.  View Calls & Call Recordings

    Last Updated: 01/16/2019 in How-To Videos Calling
    How do I view calls and call recordings

  6. Server and Client Requirements

    Last Updated: 09/27/2018 in Administration
    Kerauno Information and Configuration References On Premise Server Requirements for Kerauno 2.0 Device Requirements for Bolt Softphone (Desktop + Mobile) ...

  7. Conditional Operators

    Last Updated: 09/14/2018 in Administration Workflow Tools Workflow Forms
    Conditional operators are used in Workflows to perform operations.

  8. Quick References

    Last Updated: 06/27/2018
    Quick references for the Kerauno User Panel, Kerauno Presence and various phones.

  9. Presence Quick Reference

    Last Updated: 05/25/2018 in Presence Call Manager
    Kerauno Presence Quick Reference

  10. Kerauno Presence User Menu

    Last Updated: 11/03/2017 in Apps & Integrations
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