New Articles

  1. Modify New User Welcome Email

    Created On: 05/16/2018 in Administration System Settings Advanced Settings
    The New User Welcome Email function automatically sends an email to new users informing them of their access. This email can be easily modified to better reflect individual company identity.

  2. Bulk Import

    Created On: 05/16/2018 in Administration System Administration
    The Bulk Upload process saves time and ensures mjultiple changes are made at the same time without conflict.

  3. Chat+ System Settings

    Created On: 05/16/2018 in Administration System Settings Advanced Settings
    The system adminstrator can easily control the settings for Chat+, such as who can create public channels, who can create private channels, etc.

  4. Release Notes 2.1.02

    Created On: 05/15/2018 in Release Notes Archived Release Notes
    Archived Kerauno 2.1.02 Release Notes

  5. Access User Voicemail Box

    Created On: 04/05/2018 in Administration Users and Devices
    Administrative and Installer level users have the ability to access other users' voicemail boxes. This is helpful when an employee is out for an extended time or leaves the company.

  6. Device Requirements for Bolt Softphone (Desktop + Mobile)

    Created On: 04/04/2018 in Administration Server and Client Requirements
    Kerauno Bolt - Desktop Client System Requirements Processor Minimum: Core 2 Duo 2.1 GHz Recommended: i5 / i7 2.4 GHz and above Memory Minimum: 4GB RAM Recommended: 8 GB RAM and above Hard Disk Space ...

  7. Using an External Speed Dial as a Bridge to a Call Flow

    Created On: 03/22/2018 in Administration Interaction Routing Flows
    If you want to go to an Internal Call Flow that is not tied to an External DID you can utilize an External Speed Dial as a bridge to a Call flow.

  8. Release Notes 2.1.00

    Created On: 03/09/2018 in Release Notes Archived Release Notes
    Archived Kerauno 2.1.0 Release Notes

  9. Release Notes 2.0.01

    Created On: 02/26/2018 in Release Notes Archived Release Notes
    Archived Kerauno 2.0.01 Release Notes

  10. Release Notes 2.0.00

    Created On: 02/26/2018 in Release Notes Archived Release Notes
    Archived Kerauno 2.0.00 Release Notes
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