New Articles

  1. Release Notes 3.0.0

    Important Notes: Upgrade Process The 3.0 upgrade is larger than normal by about 6x (280MB). This may impact the time it takes to complete a system upgrade depending on the internet connection to each instance. Those instances currently on ...
  2. Release Notes 2.2.02

    Release Date: 10/01/2018 Release 2.2.02 centers around Wallboard functionality and also includes updates and bug fixes for User Interface, SMS Beta, Wallboards, Bulk Importer, Call Analytics, CDR Logs, Presence, Remote Storage, Reporting,  an...
  3. Release Notes 2.2.01

    Release Date: 09/10/2018 Please be aware that 2.2.01 is a patch release to address some issues introduced in the 2.2 release.  New Functionality Bulk Import Added functionality that sets Bolt as the primary device when Bolt is enab...
  4. Release Notes 2.1.00 Video

    Archived Kerauno 2.1.00 Release Notes
  5. Help & FAQs

    FAQ
  6. Using SMS and MMS

    This article briefly describes Short Message Service (SMS), also called text messaging or texting.
  7. Network Address Translation (NAT) Settings

    This Network Address Translation (NAT) information applies only to Premise.
  8. Release Notes 2.1.01

    Archived Kerauno 2.1.01 Release Notes
  9. Release Notes 2.1.04

    Release Date: 07/11/2018 New Functionality Dial Plans Added functionality to add randomized PINs to Near Domestic and International Dial Plans at the end of system installation. Users Added the ability to include Bolt...
  10. Release Notes 2.1.03

    NOTE: 2.1.03 is a special patch release that is intended to better align all customers with a consistent code base. This release is required to continue adopting new functionality. Going forward, Kerauno will consolidate releases to be more ...