New Articles

  1. Add a New Department

    How to Add a New Department
  2. Add an Announcement

    How to Add an Announcement
  3. Upload a Recorded Announcement

    How to Upload a Recorded Announcement
  4. Workflow Form Overview

    View Workflow Form
  5. Add a Time Filter to a Call Flow

    How to Add a Time Filter to a Call Flow
  6. Chat+ Overview

    How do I use Chat+ in Synkato's platform to collaborate with my team?
  7. Adding Workflow Forms to Presence

    Workflow forms can be added to Presence making it easy to access often used workflow forms.
  8. Add a New IVR to a Call Flow

    How to Add a New IVR to a Call Flow
  9. Add a Global Directory to a Call Flow

    How to Add a Global Directory to a Call Flow
  10. View Calls & Call Recordings

    How do I view calls and call recordings