Updated Articles

  1. Reports

    View and download scheduled reports.
  2. Devices

    The Devices dashboard displays all devices, telephone hardware, and extensions assigned to the user connected to Synkato.
  3. Phonebook

    The Phonebook allows users to view all active Synkato extensions.
  4. Find Me

    Find Me call routing allows a user to forward calls to another extension or mobile phone.
  5. My Calls

    The Calls dashboard allows a user to view call histories, download recordings and view in-depth call details.
  6. Voicemail Quick Reference Guide

    Voicemail Access Personal Voicemail (VM) access from primary device: *86 or by selecting the voicemail key on your phone. System VM access: *87 allows you to access any voicemail box on the Synkato system after entering the desired extension n...
  7. Voicemail

    The voicemail dashboard allows users to customize and manage voicemail without dialing into a physical phone.
  8. User Panel

    The User Panel is the landing screen after logging in to Synkato and contains an overview of user settings, at a glance call statistics, as well as shortcuts to additional Synkato features.
  9. Synkato Desktop Application

    The Synkato Desktop Application offers power users and administrators concerned with system configuration an alternative to operating in a browser-based experienced. Power users who work in Synkato all day don't have to worry about getting lost i...
  10. Zoom Integration User Guide

    This article describes how to utilize the Zoom Integration feature within Synkato for the purposes of screen-sharing and video conferencing. Prerequisites: 1.) You must have the Zoom Integration option configured within your Synkato system (you...