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The Parking Lot Widget allows you to view and manage calls that are currently on hold within a parking lot on the Synkato phone system. Calls placed on park by any extension can be viewed by any user within Synkato Presence.
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The CRM widget allows users to open specified URLs based on incoming call activity. This widget is useful if you wish to open web-based CRM or other records based on incoming call information. Although this widget is called the CRM widget it can be used to open any type of web page. Any web pages launched through this widget will open in the default browser on the computer.
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The Conference Room Widget allows you to view and manage users in a Conference Room. Any conference room that is built into the Synkato Phone system (Leader-Based or Ad-Hoc) can be displayed within the Conference Room Widget.
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There are different Widgets available in Presence which provide different functionality. Each widget takes up one panel within a dashboard.
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There are different Widgets available in Presence that provide different functionality. Each widget takes up one panel within a dashboard.
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Last Updated: 12/31/2020
in Presence Call Manager This article describes how to work with user settings from the user menu.
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Last Updated: 12/31/2020
in Presence Call Manager The layout of a dashboard can be modified to better fit your needs by horizontally and/or vertically splitting existing panels in the layout or removing panels completely from the layout.
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Last Updated: 12/31/2020
in Presence Call Manager The Synkato Presence Client Interface allows users to create several dashboards containing Layouts tailored to their needs. Each dashboard can have its own custom Layout and contain Widgets of the user's choosing.
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Last Updated: 12/31/2020
in Presence Call Manager The top section of the User Menu lists all pre-defined status settings for the user and an option to set custom statuses.
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Last Updated: 12/31/2020
in Presence Call Manager The Action Bar is shown at the top of the screen and allows you to quickly initiate calls, transfer calls, place calls on hold or even create impromptu conference bridges.